Privacy policy

Last updated: 19 October 2026

This Privacy Policy explains how ("", "we", "us"), of , collects and uses your personal data when you visit or buy from us. We are the data controller for this data under the UK GDPR and the Data Protection Act 2018.

1. Data we collect

  • Contact and order details: name, email, phone number, billing and delivery addresses, order history.
  • Payment details: processed directly by our payment providers. We never see or store your full card number.
  • Communications: messages you send us by email, phone or contact form.
  • Device and usage data: IP address, browser type, pages viewed and similar data collected through cookies.

2. Why we use it, and our legal basis

  • To process, deliver and support your order, including returns and refunds: performance of a contract.
  • To answer your questions: legitimate interests / contract.
  • To prevent fraud and keep our store secure: legitimate interests.
  • To keep accounting and tax records: legal obligation.
  • To send marketing emails and use non-essential cookies (analytics, advertising): your consent, which you can withdraw at any time.

3. Who we share it with

We only share your data with service providers that help us run the store, under contracts that protect it:

  • Shopify (store hosting and checkout);
  • Payment providers (Shopify Payments, PayPal);
  • Carriers and our fulfilment partner (to deliver your order);
  • Google (Google Analytics, Google Ads and Merchant Center, only with your consent for cookies);
  • Email and customer service tools, and our professional advisers where needed.

We never sell your personal data. Some providers may process data outside the UK; in that case we rely on UK adequacy regulations or the International Data Transfer Agreement / Addendum.

4. Cookies

We use essential cookies to make the store and checkout work. Analytics and advertising cookies are only set if you accept them in our cookie banner. You can change your choice at any time from the cookie settings link or your browser settings.

5. How long we keep it

Order and invoice data: 6 years (UK tax law). Customer service messages: up to 2 years. Marketing data: until you unsubscribe.

6. Your rights

You have the right to access, correct or erase your data, to restrict or object to its use, to data portability, and to withdraw consent at any time. To exercise these rights, email . We reply within one month.

You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, 0303 123 1113.

7. Contact

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Email: · Phone: